PA Health
AdvocatesClient intake

About PA Health Advocates

About Team PAHA

A small, experienced team focused on making health insurance easier to understand and easier to use.

Start with an intake
A team is not a group of people that work together. A team is a group of people who trust each other. - Simon Sinek
Joshua Brooker

Joshua Brooker

What do you love most about your role at PA Health Advocates?

I get to use different aspects of my diverse skillset daily to help the community at large.

Volunteerism and Community Involvement

I’m a Team Captain with Relay for Life and have participated in some capacity with the organization since 1997. Social initiatives are important to me. I also use my company, PA Health Advocates, to advocate for individuals who have medical billing issues.

Professional Organizations

Member of:

  • Lancaster and Northern Lancaster Chamber of Commerce

  • National Association of Health Underwriters - Legislative Chair for Central Penn 

  • Health Agents for America - Pennsylvania Legislative Chair

  • Society for Human Resource Management

  • Financial Planning Association

  • Central Penn Business Group on Health - Strategic Development Committee

  • Centers for Medicare and Medicaid Services Alpha Broker Workgroup

  • Pennie - Policy and Legal Workgroup

Family

Happily married to my wife, Abby! I have two sons, Kieran and Daxton, who keep me on my toes. We all live in Lancaster with our black Lab, Woodsie.

Hobbies and Interests?

I love photography, building Lego, science experiments with my boys, playing with Excel, and shooting pool…in no particular order. I’m a Chicago Bears fan and I enjoy getting outside.

Favorite Quote?

“Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.” The question I have for you at this point of our journey together is, “What is your genius?”

Best piece of advice you ever received?

We are all wealthy. Some of us have money, some are wealthy in family and friends, and some have a wealth of knowledge. - Mom

Principal | REBC®, EBS, ASF, ABHP

Erika

Erika

Client Services Manager

What do you love most about your role at PA Health Advocates?

I enjoy helping our clients feel confident in their choice in health insurance

Family

We bounced around from Illinois to California when I was young and finally settled in Lititz to be close to family. I currently live in Manheim with my husband, 2 children and 2 dogs.

Hobbies and Interest?

I have recently gotten into baking and I have been enjoying gardening at our new house. Next year I’m hoping to have my first vegetable garden.

Favorite Sports Team?

My husband says I’m a fan of the Baltimore Ravens and Baltimore Orioles.

Best piece of advice you ever received?

Be kind and follow your instincts.

Aislinn Sutcliffe

Aislinn Sutcliffe

Enrollment Specialist

What do you love most about your role at PA Health Advocates?

I enjoy being able to allow our clients the peace of mind that we have their back, we will help them when stressful situations arise, they can count on us to make health insurance a little easier.

Family

I grew up in this area, originally from Palmyra, PA then moved to Littiz in 2001. I Currently live in Lititz with my two boys.

Hobbies and Interest?

I love music, concerts and I love photography. (I’m not great at it, but there is something calming about a photo) I also won’t say I like to run, but I enjoy the benefits of running.

Favorite Quote?

“It matters not what someone is born, but what they grow to be” - Albus Dumbledore

Best piece of advice you ever received?

No task is beneath you, don’t forget that.

Small But Mighty

At PA Health Advocates we have a hire to retire mentality for our employees. We feel this provides our team members security and our clients a consistent face and a real person to work with regularly. Because of this, much of our internal processes are regularly stress tested for efficiency to ensure time is spent in the right places to serve you.

Outside of our internal roles, we partner with various agencies, like URL Insurance and Emerson Reid, to facilitate quoting, enrollment, compliance research, and servicing tasks year-round for our client base. This allows your point of contact to remain stable while getting the right answers promptly and accurately with our deeper team of administrators behind the scenes.

We are small, but mighty.